Help Center

Welcome to the 1Vendor Help Center. We assist both buyers and sellers with all marketplace-related queries.

For Buyers

• Order tracking and delivery updates
• Payment issues or failed transactions
• Returns, refunds, and disputes
• Account and login assistance

For Sellers

• Seller onboarding and verification
• Product listing and pricing issues
• Order fulfilment and shipping
• Payout and account questions

Response Time

Our support team operates during South African business hours. We aim to respond to all queries as quickly as possible.